Skip to content
- Retail Dealer Management Academy
- Blended Learning Experience: learning model that combines in-person sessions with virtual classrooms and self-paced e-learning to ensure scalability and accessibility for dealers across different regions.
- Focus on Performance Metrics: performance benchmarks for dealers, assessing their sales conversion rates, customer satisfaction scores, and inventory turnover rates, enabling a comprehensive understanding of the impact of the academy.
- Sales Performance Management in CEEMEA
- Regional Customization: Tailored sales performance management strategies to the specific challenges and opportunities within the CEEMEA region. This includes considering regional economic conditions, cultural influences, and digital transformation trends.
- Data-Driven Insights: advanced data analytics to measure key performance indicators (KPIs) like sales quotas, pipeline health, conversion rates, and regional market share to guide sales strategies.
- Interim Project Management concerning the restructuring of the “Sales Process Performance Management” for a German leading car manufacturer in various EU countries.
-
- Project governance framework and communication plan for the restructuring process, ensuring alignment across multiple regions (EU countries). This includes regular updates, change management strategies, and stakeholder management plans.
- Agile methodologies to manage the restructuring process, allowing flexibility and iterative improvements. Key focus should be on sprints, feedback loops, and continuous performance reviews.
- Data Integration for seamless integration of sales process data from various regions to create a unified performance dashboard that provides insights into sales performance, bottlenecks, and improvement areas.
- Interim Management in various Projects regarding “Change Management” for manufacturer´s departments leading the market of plastic parts as well as car seats in Germany.
-
- Change Management Framework for the manufacturing departments, focusing on communication, training, and employee engagement. Include risk assessments and contingency plans to ensure smooth transitions.
- Employee Engagement and Training: employee engagement surveys and feedback loops throughout the change process to ensure employee buy-in and identify potential resistance. Provide targeted trainings on new systems and processes.
- Employee Adoption Rates: Measure the success of change initiatives through employee adoption rates of new processes, technologies, and systems.
- Productivity Improvements: Assess whether the change management interventions have led to measurable improvements in manufacturing productivity, such as cycle time reductions and defect rate reductions.
- Long-Term Impact: Track employee retention and organizational stability post-change, as well as the impact on product quality and customer satisfaction.
- Product trainings and HR Assessments for leading car manufacturers and car dealers in CEEMEA.
-
- Cross-Functional Learning: cross-functional learning programs that combine product knowledge with sales techniques and customer service skills, ensuring that all departments involved in the car sales process are well-equipped.
- HR Assessment Tools: psychometric assessments, leadership potential evaluations, and competency-based interviews to assess HR needs and identify areas for improvement.
- Implementation of qualitative and quantitative analysis and further development of the own Dealer-Sales Network as well as of local markets for new and used car retail.
-
- Market Segmentation strategy for the dealer-sales network based on local market dynamics, consumer behavior, and regional preferences for both new and used car retail.
- Advanced Data Analytics: predictive analytics to forecast sales trends and optimize inventory management across the dealer network, improving demand forecasting and supply chain efficiency.
- Dealer Performance Evaluation: performance dashboard for dealers that integrates qualitative data (customer feedback, sales techniques) with quantitative data (sales figures, conversion rates).
- Evaluation and further development of the Management Information System (MIS) at the Wholesaler (BM) as well as at the Dealer level (DMS).
-
- Data Integration: MIS at the wholesaler and DMS at the dealer level are integrated seamlessly to allow for real-time data sharing, better decision-making, and improved sales forecasting.
- User-Friendly Interfaces: Focus on making the MIS/DMS systems more user-friendly for dealers, with dashboards and interactive reporting tools that offer actionable insights into sales performance, inventory levels, and customer behaviors.
- Performance Analytics: Use big data analytics to track the effectiveness of the MIS/DMS in improving dealer performance, operational efficiency, and profitability.
We only use cookies that are necessary for the function of our website. No cookies are used for tracking or analysis.
Ok