Commerce & Trade

• Field data analysis, workshops and on-site coaching sessions in order to optimize the national distribution and its supply-chain-processes of several supermarkets.
• • data-driven assessments of current supply chain operations, identifying inefficiencies in distribution, warehousing, and logistics.
  • workshops to engage key stakeholders in the supply chain process, focusing on best practices, bottlenecks, and technological improvements.
  • on-site coaching for supply chain teams, helping them understand real-time data analytics, demand forecasting, and lean logistics.
• Commercial due-diligence and strategic organizational development based on Balanced Scorecard (BSC) for medium-sized retail enterprises or Point-of-Sales.
• • Clear strategic alignment with financial goals, customer experience improvements, and operational efficiencies.
  • Improved operational performance as measured by KPIs (e.g., revenue growth, customer satisfaction scores, employee productivity).
  • Return on Investment (ROI) of strategic initiatives post-BSC implementation.
• Interim Projectmanagement and implementation of group work and continuous improvement process in wholesale and retail businesses.
• • Reduction in waste, cycle time, and operational bottlenecks.
  • Employee engagement and effectiveness, measured by team collaboration metrics and improvement in KPIs.
  • Achievement of project milestones and ROI from implemented improvements.
• Sales trainings to increasing the cross-selling abilities and profitability of the employees as well as increasing the customer satisfaction at the Point-of-Sales.
• • Increased in cross-selling and up-selling revenue per customer interaction.
  • Higher customer satisfaction scores at the POS.
  • Employee performance improvement, measured through KPIs such as conversion rates and average transaction size.
• Workshops and on-site coaching sessions to train Market Managers of various retailers analyzing the relevant market data and building Key Performance Indicators (KPIs) for higher revenue.
• • Revenue growth as a result of data-driven insights and improved market decisions.
  • Increased market share and improved competitive positioning.
  • Improvement in KPIs such as sales per square foot, customer acquisition costs, and retention rates.
• ISO Certification in Quality Management Standard ISO 9001:2008.
• • Successful achievement of ISO 9001:2008 certification.
  • Improved process efficiency and consistency in product or service delivery.
  • Reduced errors and defects in products or services, leading to higher customer satisfaction.