Performance Scorecard (PSC)
Performance Scorecard (PSC) is a strategic planning and management system used to align business activities to the strategy of the organization, improve internal and external communications, and monitor organizational performance against strategic goals.
Performance Scorecard specializes the general business objectives into specific objectives and actions appointed at the level of departments and finally at the level of personnel.
Team Development
Team Development takes a look at the critical elements of teamwork: the key characteristics or qualities of a team, the difference between teams and groups, shared understanding and shared purpose, and why this is also important to teamwork.
Systemic Moderation of Meetings
Moderation is a process for developing consistency or comparability of assessment judgements and applies in a range of assessment contexts.
Moderation meetings develop communication architectures for interdisciplinary and trans-disciplinary exchange.
Our systemic moderation and facilitation of processes provides the co-operation within multidisciplinary teams through following methods: systemic coaching, diversity management, large group intervention, systemic structure constellations, individual and group supervision.
Conflict Management
Conflict is a natural disagreement resulting from individuals or groups that differ in attitudes, beliefs, values or needs. It can also originate from past rivalries and personality differences. Other causes of conflict include trying to negotiate before the timing is right or before needed information is available. The ingredients of conflict are the needs, the perceptions, the power, the values, the feelings and emotions. Healthy conflict can lead to: growth and innovation, new ways of thinking, and additional management options.
Business Process Management (BPM)
Business Process Management provides governance of a business’s process environment to improve agility and operational performance. A structured Business Process Management approach employing methods, policies, metrics and software tools to continuously optimize an organization’s activities and processes.
A Business Process is in fact what business activities are: strategy, production, marketing, hr, logistics, support. Generally, a strategic activity is under the responsibility of a cost center or a profit center. It describes how production planning and control functions are accomplished by successful information systems in process industries, identifies factors that influence the design of the systems that support these functions, and models the relationships between influential factors and planning and control systems.
LEAN Manufacturing
LEAN Manufacturing is a permanent Continuous Improvement Process used to continuously identify organizational areas for improvement. It implements strategies to improve the provision of an ongoing effort to improve products, services or processes etc. It is a set of activities designed to bring gradual, but continual improvement to a process through constant review.
Project Management
Project Management is the science of organizing the components of a project, whether the project is development of a new product, the launch of a new service, a marketing campaign. No matter what the type of project, typically follows the same pattern: Definition, Planning, Execution, Control, Closure.
During the preparation phase of the trainings we gladly support you with a proffessional meeting management.
The trainings support your coworkers also as a preparation towards a Quality Management Certification.
Please contact us directly, if you wish more information materials!